With over 25 years of sales and marketing experience with some of the worlds most iconic brands such as Coca-Cola, Jim Beam and Canadian Club, we understand the importance of maximising the exposure for your brand.
Having a background in managing the sales, revenue and promotional activation for major hotel buying groups, independent hotels, sports clubs, services clubs, surf life saving clubs, golf clubs, nightclubs, special events and Five star resorts, we bring this experience to partner with you, to not only develop your branded products, but also create promotional concepts to help drive foot traffic, increase sales and revenue.
You want to be recognised as the best at what you do, we can help you achieve that goal.
Creating a memorable experience associated with your brand is why your customers and members keep coming back and speak highly of your business to their friends and family.
We have aligned ourselves with some of the most respected, well known and reputable brands in Australia with a variety of high quality manufacturers, offering you an extensive range of products for all occasions, including the ability to custom make products for you.
Our designers, embroiders, screen printers and decorators are highly experienced and respected in their field ensuring a high quality of work for your brand.
Where are you taking your brand ?
Company Terms and Conditions
Order process
Once the desired product has been selected, colours, sizes and quantities are confirmed, artwork on the product including your logo will be presented prior to production for your written approval to proceed.
Once artwork has been approved by the client and the order is in production, no changes can be made to that order, a new order will need to be started at the clients’ expense.
Any product that has been completed prior to the client making changes will be charged to the client.
Apparel Sizing
Every effort will be made to ensure you are provided with sizing charts for each supplier.
We highly recommend using these sizing charts to ensure the correct sizes have been ordered.
Paul Daniel Promotions take no responsibility for incorrectly ordered sizes.
Logos
Different types of decoration require different file formats, we ask for your logo to be in vector format typically eps, Ai or pdf format, png and jpeg files are not suitable.
If you have a style guide and/or PMS colours for your logo, please include this information for us.
Providing the correct logo speeds up the production process.
We have a graphic design studio which can assist in creating or altering your logo to suit the decoration style. This service is charged at an hourly rate.
Trading terms / Payments/ Refunds
Unless previously arranged with Paul Daniel Promotions, all payments are required to be made to the direct transfer details on your invoice by the due payment date.
All quotes provided are excluding GST.
All goods remain the property of Paul Daniel Promotions until payment is received in full.
Please inspect goods upon delivery, no claim recognised after 24 hours of receipt.
Exchanges or returns will only occur if there is an issue with the supplied product, no returns will be provided on decorated products.
Deliveries
We utilise several various transport and freight companies, including Australia Post.
Our invoices include any freight charges incurred to have your order completed and delivered.
Any issues with delivery should be reported to us as soon as possible so we can assist you with tracking the delivery, we have no control over delivery schedules.
It is important to provide us with accurate delivery addresses to ensure your order arrives safely, we do not deliver to post office boxes.
Any incorrect information that results in the loss or non-delivery of an order is the client’s responsibility.
Product Availability
While we do take care in providing products to you, we cannot always guarantee product availability.
You will be notified within 24 hours if the purchase made by you is not available for distribution pending product availability. We covenant to take all reasonable steps to ensure any product is made available within a reasonable time, however we are ultimately bound by the manufacturer’s ability to provide the product. We will keep you informed while your purchase is pending. Once we are aware that a product is no longer available for distribution, we will update you immediately.
Once we are aware that a product is out of stock, we will work with you to provide an alternative solution.
Linked Websites
This site may contain links to other third-party websites. Paul Daniel Promotions does not take responsibility for those sites; you will not be covered by any of your terms and conditions or privacy statements. Should you choose to use third-party websites, do so at your own risk.
Decoration Policy
The types of decoration we use are embroidery, Supacolour, Supasub, Supaetch, Supaflex, heat transfer, screen printing and custom dye sublimation. We will work with you to determine the most suitable form of decoration.
We will also provide you the most accurate lead time from artwork approval that your order will be completed.
As we do not personally decorate your order, we have no control over the time frame, however, we have worked with our suppliers for a lengthy period of time and the time frames are very consistent.
To ensure accuracy of converting your logo to decoration, refer to our logo policy.